Announcement of merchandise sales hours for the Tokyo performance of "2024 DOYOUNG CONCERT [Dear Youth, ] in JAPAN"
We would like to inform you of the merchandise sales hours for the Tokyo performance of NCT's DOYOUNG first solo concert in Japan, "2024 DOYOUNG CONCERT [Dear Youth,] in JAPAN."
For the Tokyo performance, you can use the "NCT STORE" app to smoothly purchase items at the venue and receive them at the venue, as well as use the order sheet!
Don't miss this chance to check it out!
*Product information can be found at SMTOWN OFFICIAL ONLINE STORE (https://shop-smtown.jp/).
[About merchandise sales at the venue]
The merchandise sales booth at the venue will be
・"General Sales" booth
・"Pick up at venue" booth
There are two types:
*If you wish to pick up your order at the venue, you will need to apply in advance via the "NCT STORE" app.
Please read the details below and be sure to remember them.
*Even if you do not have a performance ticket on the day, you can still purchase merchandise at the venue.
*Whether or not to take measures against infectious diseases, such as wearing a mask, is up to the individual to decide.
At merchandise sales venues and performance venues, we ask for your cooperation in being considerate of other customers, including by observing coughing etiquette.
*Please use the facility with the minimum number of people, and only those who purchase tickets.
●Venue merchandise sales schedule
*Doors opening/performance start times are subject to change.
*Sales times may change depending on the situation on the day. Also, sales after the show may not be available depending on the situation on the day. Thank you for your understanding.
*Please note that cancellations and refunds are not possible for "venue pickup."
*Please be sure to check the product, size, quantity, and change you have purchased on the spot. Please note that we cannot respond to any declarations or inquiries at a later date after you have left the sales floor.
*If you wish to exchange a defective product purchased at the venue, please be sure to bring the receipt. If you do not have the receipt, we will not be able to exchange the product, so please be sure to keep it.
*Please make sure to check that "NCT OFFICIAL FANLIGHT / NCT 127 OFFICIAL FANLIGHT" is working before coming to the venue. Batteries are sold separately. We recommend that you prepare in advance, including spare batteries. In addition, even if you purchase at the venue, please be sure to check that it is working before entering.
●Payment methods for general sales
- Cash
- Credit card, electronic money, QR code payment
* Regarding the use of electronic money
The above electronic money and QR code payments can be used at the merchandise store, but depending on the signal strength, they may not be available. In that case, please pay in cash.
*You cannot charge electronic money. Please charge it in advance before use.
*Credit card payments can only be made in one lump sum.
●Venue-limited benefits
For every purchase of merchandise worth 6,000 yen or more (tax included) at the venue through "general sales" or "venue pickup," you will receive one random photo card (4 types in total) as a bonus!
*Please note that the benefits are available on a first-come, first-served basis and will end once supplies run out.
*CD/DVD sales booths and the SMTOWN OFFICIAL ONLINE STORE are not included in this campaign.
*The purchase amount for one transaction is eligible. Purchase amounts from multiple transactions cannot be combined.
(Example) If the total purchase amount is 6,000 yen (including tax): 1 free ticket, if the total purchase amount is 12,000 yen (including tax): 2 free tickets
[Using the "NCT STORE" app"Pick up at venue"About creating an order sheet
●"NCT STORE" app
https://nct-store.com/
*Phone number authentication is required to use the "NCT STORE" app.
[About selling merchandise on the online store]
■SMTOWN OFFICIAL ONLINE STORE
https://shop-smtown.jp/
*To purchase, you must register as a member (free of charge) at the SMTOWN OFFICIAL ONLINE STORE. Please register as a member before using the service.
●Notes regarding purchase
*If there is a delay in shipping your product due to unexpected congestion in logistics, we will inform you via the email address you registered at the time of purchase.
*Please be sure to check the items and quantities you have purchased immediately after the items arrive.
*Please read the instruction manual carefully immediately after receiving the product and check that it is working properly.
*Please note that we cannot respond to any complaints, declarations, or inquiries made more than one week after the delivery date.
*We cannot exchange or exchange any defective products that occur without following the instruction manual, so please be sure to read the instruction manual before using the product.
[Inquiries regarding merchandise sales]
https://form.run/@ldc-product
*We are unable to respond to inquiries regarding this matter via the artist's official website or fan club.
*When making an inquiry, please include details such as the name of the performance in question.
<Official Shop Instagram, X (formerly Twitter) Also check out! >
For the Tokyo performance, you can use the "NCT STORE" app to smoothly purchase items at the venue and receive them at the venue, as well as use the order sheet!
Don't miss this chance to check it out!
*Product information can be found at SMTOWN OFFICIAL ONLINE STORE (https://shop-smtown.jp/).
[About merchandise sales at the venue]
The merchandise sales booth at the venue will be
・"General Sales" booth
・"Pick up at venue" booth
There are two types:
*If you wish to pick up your order at the venue, you will need to apply in advance via the "NCT STORE" app.
Please read the details below and be sure to remember them.
*Even if you do not have a performance ticket on the day, you can still purchase merchandise at the venue.
*Whether or not to take measures against infectious diseases, such as wearing a mask, is up to the individual to decide.
At merchandise sales venues and performance venues, we ask for your cooperation in being considerate of other customers, including by observing coughing etiquette.
*Please use the facility with the minimum number of people, and only those who purchase tickets.
●Venue merchandise sales schedule
*Doors opening/performance start times are subject to change.
*Sales times may change depending on the situation on the day. Also, sales after the show may not be available depending on the situation on the day. Thank you for your understanding.
*Please note that cancellations and refunds are not possible for "venue pickup."
*Please be sure to check the product, size, quantity, and change you have purchased on the spot. Please note that we cannot respond to any declarations or inquiries at a later date after you have left the sales floor.
*If you wish to exchange a defective product purchased at the venue, please be sure to bring the receipt. If you do not have the receipt, we will not be able to exchange the product, so please be sure to keep it.
*Please make sure to check that "NCT OFFICIAL FANLIGHT / NCT 127 OFFICIAL FANLIGHT" is working before coming to the venue. Batteries are sold separately. We recommend that you prepare in advance, including spare batteries. In addition, even if you purchase at the venue, please be sure to check that it is working before entering.
●Payment methods for general sales
- Cash
- Credit card, electronic money, QR code payment
* Regarding the use of electronic money
The above electronic money and QR code payments can be used at the merchandise store, but depending on the signal strength, they may not be available. In that case, please pay in cash.
*You cannot charge electronic money. Please charge it in advance before use.
*Credit card payments can only be made in one lump sum.
●Venue-limited benefits
For every purchase of merchandise worth 6,000 yen or more (tax included) at the venue through "general sales" or "venue pickup," you will receive one random photo card (4 types in total) as a bonus!
*Please note that the benefits are available on a first-come, first-served basis and will end once supplies run out.
*CD/DVD sales booths and the SMTOWN OFFICIAL ONLINE STORE are not included in this campaign.
*The purchase amount for one transaction is eligible. Purchase amounts from multiple transactions cannot be combined.
(Example) If the total purchase amount is 6,000 yen (including tax): 1 free ticket, if the total purchase amount is 12,000 yen (including tax): 2 free tickets
[Using the "NCT STORE" app"Pick up at venue"About creating an order sheet
●"NCT STORE" app
https://nct-store.com/
*Phone number authentication is required to use the "NCT STORE" app.
[About selling merchandise on the online store]
■SMTOWN OFFICIAL ONLINE STORE
https://shop-smtown.jp/
*To purchase, you must register as a member (free of charge) at the SMTOWN OFFICIAL ONLINE STORE. Please register as a member before using the service.
●Notes regarding purchase
*If there is a delay in shipping your product due to unexpected congestion in logistics, we will inform you via the email address you registered at the time of purchase.
*Please be sure to check the items and quantities you have purchased immediately after the items arrive.
*Please read the instruction manual carefully immediately after receiving the product and check that it is working properly.
*Please note that we cannot respond to any complaints, declarations, or inquiries made more than one week after the delivery date.
*We cannot exchange or exchange any defective products that occur without following the instruction manual, so please be sure to read the instruction manual before using the product.
[Inquiries regarding merchandise sales]
https://form.run/@ldc-product
*We are unable to respond to inquiries regarding this matter via the artist's official website or fan club.
*When making an inquiry, please include details such as the name of the performance in question.
<Official Shop Instagram, X (formerly Twitter) Also check out! >