Request to attendees of "MARK The 1st Album 'The Firstfruit' SHOWCASE LIVE in JAPAN"
MARK, currently active as a member of NCT, NCT 127, and NCT DREAM, will be holding his first solo showcase tour, "MARK The 1st Album 'The Firstfruit' SHOWCASE LIVE in JAPAN," to celebrate the release of his first album, "The Firstfruit." We would like to ask for your cooperation and give you some notes regarding concert etiquette.
To ensure that all attendees can enjoy "MARK The 1st Album 'The Firstfruit' SHOWCASE LIVE in JAPAN", please observe the following:
[Entry procedure]
① Please make sure to register for AnyPASS and issue your ticket in advance, and then come to the entrance with the QR code displayed on your smartphone screen.
② Your digital ticket will be checked at the entrance. Please present your QR code to the staff.
③After scanning the QR code, tap the performance displayed under "Upcoming Events" to display seating information.
[For people with disabilities]
If you would like to watch in a special space for the disabled, please inform the relevant department of each performance after receiving your electronic ticket (AnyPASS).
For those who contact us in advance, we will confirm with you at the venue on the day and then guide you. Please note that advance notification is for the purpose of securing space and is not a reservation.
Please note that there is a limited amount of space available for people with disabilities at the venue, and we may not be able to accommodate your request.
●You will be guided to the designated areas at each venue.
Please note that we cannot accommodate your request.
●Please note that after confirmation at the venue on the day, you may be asked to watch the show from your own seat.
Regarding accompanying caregivers, please understand that we will only allow one person to accompany you on the tour and this is limited to those who would find it inconvenient if they were not accompanied by a caregiver on a regular basis.
However, the accompanying caregiver must already have a ticket.
Also, due to space limitations, you may be required to sit side-by-side with wheelchair users.
For wheelchair rentals, please contact the appropriate point of contact.
●If you have a Physical Disability Certificate (Type 1) or Rehabilitation Certificate (Type 1), we recommend that you bring it with you on the day as this will allow us to provide you with smooth guidance as before.
◆Contact Information
・Aichi performance: KYODO TOKAI 052-972-7466 (Monday to Friday 12:00-18:00, Saturday 10:00-13:00 *Closed on Sundays and public holidays)
・Osaka performance: Kyodo Information 0570-200-888 (11:00-17:00 *Closed on Sundays and public holidays)
・Tokyo Performance: avex live creative inc. <@-Information> https://supportform.jp/a-information (Business hours: Weekdays 10:00-17:00)
[About penlights that can be brought in]
◇◇Request for use of "OFFICIAL FANLIGHT"◇◇
All OFFICIAL FANLIGHTs from each NCT group can be used at this concert.
<Old model>
・NCT OFFICIAL FANLIGHT
・WayV OFFICIAL FANLIGHT
<New model>
・ NCT 127 OFFICIAL FANLIGHT (This product will be sold at the venue.)
・ NCT DREAM OFFICIAL FANLIGHT (This product will be sold at the venue.)
・WayV OFFICIAL FANLIGHT ver.2
・NCT WISH OFFICIAL FANLIGHT
■ OFFICIALFANLIGHTHow to replace the battery
*When the batteries run out, the OFFICIAL FANLIGHT colors will not come out beautifully. We appreciate your cooperation in changing the batteries.
After replacing the batteries, please turn on the power and check in advance to make sure that the OFFICIAL FANLIGHT lights up normally. Please be sure to prepare batteries before coming to the event (we recommend preparing new or spare batteries rather than used dry batteries).
[About bringing support goods to the tour venue]
As a general rule, customers are prohibited from bringing in cheering goods (penlights, flags, letter boards, etc.), regardless of whether they are homemade or commercially available.
However, they may be brought into the venue only if they meet the following conditions:
(1) Official merchandise sold at concert venues in Japan by NCT, NCT 127, and NCT DREAM, as well as official merchandise sold at concerts in Korea.
(2) A fan that can be held in the hand at chest height (fans that are too large are prohibited)
*Please refrain from holding cheering goods above chest height during the performance as this will cause inconvenience to customers behind you.
In addition, bringing in support goods using images of artists other than those listed in (1) is prohibited.
On the day of the performance, if you bring in any goods that do not meet the conditions for bringing them in, staff will keep them when you enter and return them to you after the performance.
Please use any items you are allowed to bring into the venue as long as it does not cause inconvenience to other customers.
In addition, some people have been producing, selling, and distributing goods that use the "NCT, NCT 127, NCT DREAM" logos or images of artists without permission. These are not official goods, but illegal goods that infringe copyrights. Some people mistake these for official goods, so please refrain from producing, selling, distributing, or purchasing them.
[About photographing, recording, and filming]
It is prohibited by law to take photographs, audio or video recordings inside the venue during opening hours or during a performance. If you take photographs, audio or video recordings, you will be asked to leave even if the performance is still in progress. In addition, we may disclose personal information if we receive a formal inquiry from a public institution such as a court or police station in accordance with the law.
If you see someone violating the rules nearby, please notify a member of staff immediately. Please note that it may be difficult to respond if you inform staff after the show has ended.
Please follow the instructions of the staff. The organizers cannot take any responsibility for any confusion or accidents that occur as a result of not following the instructions. Camera checks will be conducted at the entrance on the day of the event. If you have a camera, please hand it over to the staff when you enter.
Additionally, there have been some unscrupulous vendors selling illegally taken photos outside the stadium and around train stations. These products are illegal and do not have official permission, so we ask fans not to purchase them. As the organizers, we are taking measures such as reporting them to the police, but as long as there are people who purchase them, we cannot completely prevent illegal activity, so we ask for your cooperation.
[Regarding customer-specific support projects]
We have seen cases where customers are calling for their own planning within the event.
Please refrain from doing so under any circumstances as it may disrupt the performance.
Please note that if the situation is extremely severe, the performance may be temporarily suspended or canceled.
*Please note that if the above precautions are not followed, the organizers may, at their discretion, ask you to leave the venue or prohibit you from entering the venue.
[Prohibition of following and waiting for performers]
- Prohibition of chasing others by public transport, car or motorbike
Chasing members' cars etc. may result in accidents involving other customers. It is also very nuisance, so please refrain from doing so under any circumstances.
・Waiting at public transport or facilities (airports, hotels, etc.) is prohibited
Waiting for the members at public transport facilities such as airports or hotels or at various facilities may result in accidents involving general customers who are not related to the members. This is also a major inconvenience, so please refrain from doing so.
The attitude of each and every participant will contribute to the success of the live performance.
We would like to ask for your understanding and cooperation.
To ensure that all attendees can enjoy "MARK The 1st Album 'The Firstfruit' SHOWCASE LIVE in JAPAN", please observe the following:
[Entry procedure]
① Please make sure to register for AnyPASS and issue your ticket in advance, and then come to the entrance with the QR code displayed on your smartphone screen.
② Your digital ticket will be checked at the entrance. Please present your QR code to the staff.
③After scanning the QR code, tap the performance displayed under "Upcoming Events" to display seating information.
[For people with disabilities]
If you would like to watch in a special space for the disabled, please inform the relevant department of each performance after receiving your electronic ticket (AnyPASS).
For those who contact us in advance, we will confirm with you at the venue on the day and then guide you. Please note that advance notification is for the purpose of securing space and is not a reservation.
Please note that there is a limited amount of space available for people with disabilities at the venue, and we may not be able to accommodate your request.
●You will be guided to the designated areas at each venue.
Please note that we cannot accommodate your request.
●Please note that after confirmation at the venue on the day, you may be asked to watch the show from your own seat.
Regarding accompanying caregivers, please understand that we will only allow one person to accompany you on the tour and this is limited to those who would find it inconvenient if they were not accompanied by a caregiver on a regular basis.
However, the accompanying caregiver must already have a ticket.
Also, due to space limitations, you may be required to sit side-by-side with wheelchair users.
For wheelchair rentals, please contact the appropriate point of contact.
●If you have a Physical Disability Certificate (Type 1) or Rehabilitation Certificate (Type 1), we recommend that you bring it with you on the day as this will allow us to provide you with smooth guidance as before.
◆Contact Information
・Aichi performance: KYODO TOKAI 052-972-7466 (Monday to Friday 12:00-18:00, Saturday 10:00-13:00 *Closed on Sundays and public holidays)
・Osaka performance: Kyodo Information 0570-200-888 (11:00-17:00 *Closed on Sundays and public holidays)
・Tokyo Performance: avex live creative inc. <@-Information> https://supportform.jp/a-information (Business hours: Weekdays 10:00-17:00)
[About penlights that can be brought in]
◇◇Request for use of "OFFICIAL FANLIGHT"◇◇
All OFFICIAL FANLIGHTs from each NCT group can be used at this concert.
<Old model>
・NCT OFFICIAL FANLIGHT
・WayV OFFICIAL FANLIGHT
<New model>
・ NCT 127 OFFICIAL FANLIGHT (This product will be sold at the venue.)
・ NCT DREAM OFFICIAL FANLIGHT (This product will be sold at the venue.)
・WayV OFFICIAL FANLIGHT ver.2
・NCT WISH OFFICIAL FANLIGHT
■ OFFICIALFANLIGHTHow to replace the battery
*When the batteries run out, the OFFICIAL FANLIGHT colors will not come out beautifully. We appreciate your cooperation in changing the batteries.
After replacing the batteries, please turn on the power and check in advance to make sure that the OFFICIAL FANLIGHT lights up normally. Please be sure to prepare batteries before coming to the event (we recommend preparing new or spare batteries rather than used dry batteries).
[About bringing support goods to the tour venue]
As a general rule, customers are prohibited from bringing in cheering goods (penlights, flags, letter boards, etc.), regardless of whether they are homemade or commercially available.
However, they may be brought into the venue only if they meet the following conditions:
(1) Official merchandise sold at concert venues in Japan by NCT, NCT 127, and NCT DREAM, as well as official merchandise sold at concerts in Korea.
(2) A fan that can be held in the hand at chest height (fans that are too large are prohibited)
*Please refrain from holding cheering goods above chest height during the performance as this will cause inconvenience to customers behind you.
In addition, bringing in support goods using images of artists other than those listed in (1) is prohibited.
On the day of the performance, if you bring in any goods that do not meet the conditions for bringing them in, staff will keep them when you enter and return them to you after the performance.
Please use any items you are allowed to bring into the venue as long as it does not cause inconvenience to other customers.
In addition, some people have been producing, selling, and distributing goods that use the "NCT, NCT 127, NCT DREAM" logos or images of artists without permission. These are not official goods, but illegal goods that infringe copyrights. Some people mistake these for official goods, so please refrain from producing, selling, distributing, or purchasing them.
[About photographing, recording, and filming]
It is prohibited by law to take photographs, audio or video recordings inside the venue during opening hours or during a performance. If you take photographs, audio or video recordings, you will be asked to leave even if the performance is still in progress. In addition, we may disclose personal information if we receive a formal inquiry from a public institution such as a court or police station in accordance with the law.
If you see someone violating the rules nearby, please notify a member of staff immediately. Please note that it may be difficult to respond if you inform staff after the show has ended.
Please follow the instructions of the staff. The organizers cannot take any responsibility for any confusion or accidents that occur as a result of not following the instructions. Camera checks will be conducted at the entrance on the day of the event. If you have a camera, please hand it over to the staff when you enter.
Additionally, there have been some unscrupulous vendors selling illegally taken photos outside the stadium and around train stations. These products are illegal and do not have official permission, so we ask fans not to purchase them. As the organizers, we are taking measures such as reporting them to the police, but as long as there are people who purchase them, we cannot completely prevent illegal activity, so we ask for your cooperation.
[Regarding customer-specific support projects]
We have seen cases where customers are calling for their own planning within the event.
Please refrain from doing so under any circumstances as it may disrupt the performance.
Please note that if the situation is extremely severe, the performance may be temporarily suspended or canceled.
*Please note that if the above precautions are not followed, the organizers may, at their discretion, ask you to leave the venue or prohibit you from entering the venue.
[Prohibition of following and waiting for performers]
- Prohibition of chasing others by public transport, car or motorbike
Chasing members' cars etc. may result in accidents involving other customers. It is also very nuisance, so please refrain from doing so under any circumstances.
・Waiting at public transport or facilities (airports, hotels, etc.) is prohibited
Waiting for the members at public transport facilities such as airports or hotels or at various facilities may result in accidents involving general customers who are not related to the members. This is also a major inconvenience, so please refrain from doing so.
The attitude of each and every participant will contribute to the success of the live performance.
We would like to ask for your understanding and cooperation.