NEWS

Merchandise sales for "YUTA LIVE TOUR 2025 -PERSONA-" have been announced! <Sales schedule updated for performances from Miyagi onwards> *Information updated October 16th (Thursday)

Merchandise sales for NCT's YUTA 's second solo tour, "YUTA LIVE TOUR 2025 -PERSONA-," have been announced!
YUTA himself produced this one too!
We have prepared apparel items and bracelets that are typical of YUTA, as well as a large Yu・uta plush toy and random local acrylic keychains.
Furthermore, this time, the "NCT STORE" app will also offer on-site pickup and order sheet creation services, allowing for smooth purchases at the venue!
*Some items are only available for in-store pickup or online purchase. Please be aware of this in advance.
 
Please take this opportunity to check it out!



*Product details can be viewed at the SMTOWN OFFICIAL ONLINE STORE (https://shop-smtown.jp/).

[About merchandise sales at the venue]
The merchandise sales booth at the venue will be
- "OFFICIAL GOODS General Sale/Venue Pickup" booth
There is.
*If you wish to pick up your order at the venue, you will need to apply in advance through the "NCT STORE" app. 


*Customers who do not have a performance ticket on the day of the performance can only use the service during the advance sales time at the venue (until 30 minutes before the start of each performance) and during the performance.
*Please use the service with the minimum number of people required, and only if you are making a purchase.



Important information regarding your purchase
*Doors opening/performance start times are subject to change.
*Sales times may change depending on the situation on the day. Also, sales after the show may not be possible depending on the situation on the day. Thank you for your understanding.
*Please be sure to check the product, size, quantity, and change you have purchased on the spot. Please note that we cannot respond to any declarations or inquiries made after you have left the sales floor or at a later date.
*If you wish to exchange a defective product purchased at the venue, please be sure to bring your receipt. If you do not have the receipt, we will not be able to exchange the product, so please be sure to keep it.

Payment Methods at the "OFFICIAL GOODS General Sale" Booth
- cash
- Credit cards, transportation IC cards, electronic money, QR code payments



*Regarding credit card usage
Payment is accepted only in a single lump sum.
*Regarding the use of electronic money
Electronic money cannot be charged. Please charge your card in advance.
The above electronic money and QR code payments can be used at the merchandise store, but please note that there is a possibility that they may not be available depending on the signal strength. In that case, please pay by cash.






"NCT STORE" app
https://nct-store.com/
*Phone number authentication is required to use the "NCT STORE" app.
 
[Regarding merchandise sales at the online store]
SMTOWN OFFICIAL ONLINE STORE
Online sales begin: Friday, September 26, 2025, 18:00
*The BIG plushie_Yu ver./uta ver. will be available for pre-order online. Please note that if you purchase it together with other merchandise, delivery will be delayed until late November or later, coinciding with the BIG plushie_Yu ver./uta ver.
 
BIG Plushie_Yu ver./uta ver. Pre-order period: September 26, 2025 (Fri) 18:00 - October 13, 2025 (Mon/Holiday) 23:59


https://shop-smtown.jp/
(Until sales begin, only product details will be available.)
*Please note that we cannot Yakusoku delivery of items purchased online before the performance you will be attending. Customers planning to pick up merchandise at the venue should use the "Venue Pickup" or "General Sale" options available through the NCT STORE app.

Important information regarding your purchase
*If there is a delay in shipping your product due to unexpected congestion in logistics, we will notify you via the email address you registered at the time of purchase.
* SMTOWN OFFICIAL ONLINE STORE The BIG plushies_Yu ver./uta ver. sold at this event are made-to-order items. You are guaranteed to be able to purchase them within the specified period, but cancellations and changes after purchase are not possible. Please understand this in advance.
* SMTOWN OFFICIAL ONLINE STORE Orders for the BIG plushie_Yu ver./uta ver. will only be accepted during the period mentioned above, and there are no plans for additional orders.
*If you purchase this limited-order item and other general sale items at the same time, they will be shipped together with the item with the latest delivery status. If you would like to receive items other than the limited-order item first, please purchase them in separate transactions.
*Please be sure to check the items and quantities you purchased immediately upon arrival.
*Please read the instruction manual carefully immediately after receiving the product and check that it is working properly.
*Please note that we cannot respond to any complaints, claims, or inquiries made more than one week after the delivery date.
*We cannot exchange products for defects caused by not following the instructions for use. Please be sure to check the product instructions before use.
 
[Information on various inquiry contact points]
Please note that inquiries regarding the sale of merchandise cannot be handled through the artist's official website or fan club.
Please contact us at the address listed below.

Inquiries regarding products and on-site sales
https://form.run/@ldc-product
*For inquiries on the day of the performance, please speak to the staff at the merchandise sales area at the venue. Please note that if you contact us by email, there may be a delay in our response.
Inquiries regarding the "NCT STORE" app (features, registration method, etc.)
Please contact us via "My Page > Contact Us" within the app.
SMTOWN OFFICIAL ONLINE STOREInquiries regarding sales at [location]
https://shop-smtown.jp/contact
<Official Shop Instagram, X (old Twitter) Also check this out! >