A request to all attendees of the "2025 NCT DREAM TOUR＜THE DREAM SHOW 4 : DREAM THE FUTURE＞ in JAPAN" performance OSAKA-JO HALL Hall.
Regarding the Osaka OSAKA-JO HALL Hall performance of NCT DREAM 's 4th world tour, "2025 NCT DREAM TOUR <THE DREAM SHOW 4 : DREAM THE FUTURE> in JAPAN," we have a request for your cooperation and some important points to note regarding concert etiquette.
To ensure that everyone attending enjoys "2025 NCT DREAM TOUR <THE DREAM SHOW 4 : DREAM THE FUTURE> in JAPAN," please observe the following rules.
[Entry Procedure]
① Please register for AnyPASS and issue your ticket in advance, and come to the entrance with the QR code displayed on your smartphone screen.
② Your digital ticket will be checked at the entrance. Please present the QR code to the staff member yourself.
③ After scanning the QR code, tap the performance displayed under "Events you plan to attend" to view seat information.
[Regarding arrival time and entrance gate]
For "2025 NCT DREAM TOUR <THE DREAM SHOW 4 : DREAM THE FUTURE> in JAPAN," congestion is expected in the merchandise area and entrance starting one hour before the show begins.
Depending on the crowd situation during opening hours, the lines to the entrance gates may become long, and it may take time to enter, potentially preventing you from being seated before the performance begins. The entrance is expected to be particularly crowded 30 minutes before the performance starts, so please allow ample time and arrive early.
Please note that your entrance gate and seat number will be displayed on the AnyPASS of the ticket purchaser and their companion starting around 3 PM five days before each performance. Please check and proceed to the gate indicated.
Furthermore, for customers planning to purchase merchandise at the venue, we kindly request your cooperation in arriving earlier than the scheduled opening time. Arriving earlier will allow for smoother entry.
We will guide all attendees through the same procedure upon entry. Please note that we cannot accept any responsibility whatsoever if you arrive just before the performance starts and miss the start time.
[Venue Map]
[For people with disabilities]
If you wish to view the performance from the designated area for people with disabilities, please contact the relevant department for each performance after receiving your electronic ticket (AnyPASS).
Even those who have contacted us in advance will be checked at the venue on the day of the event before being guided. Please note that prior notification is for the purpose of preparing to secure space and does not constitute a reservation.
Please note that there is limited space available for people with disabilities at the venue, and we may not be able to accommodate all requests.
● You will be guided to a designated area at each venue.
Please understand in advance that we may not be able to accommodate all customer requests.
●Please note that you may be asked to watch the show from your assigned seat after checking at the venue on the day of the event.
●Regarding accompanying caregivers, please note that we will only accept one caregiver, and only for those who normally require an accompanying caregiver to be present.
However, accompanying caregivers must already have tickets.
Also, due to space limitations, you may be seated in a line with wheelchair users.
●We do not provide wheelchairs, so please bring your own.
●If you have a physical disability certificate (Type 1) or an intellectual disability certificate (Type 1), we recommend bringing it with you on the day of your visit, as this will allow us to provide you with the same smooth service as before.
◆Contact Information
Osaka performance: Kyodo Information 0570-200-888 (11:00-18:00 *Closed on Sundays and public holidays)
[Regarding penlights that can be brought in]
◇◇Request regarding the use of "OFFICIAL FANLIGHT"◇◇
Each NCT group's official fanlight is a "wireless control light" that can be operated wirelessly within the venue. You can enjoy a unified light show throughout the venue.
Therefore, for the sake of the show's production, the use of any lights other than those listed below will be prohibited at the OSAKA-JO HALL Hall performance of the '2025 NCT DREAM TOUR <THE LIVE SHOW 4 : DREAM THE FUTURE> in JAPAN'.
<Previous model>
NCT OFFICIAL FANLIGHT
WayV OFFICIAL FANLIGHT
<New Model>
NCT 127 OFFICIAL FANLIGHT
• NCT DREAM OFFICIAL FANLIGHT (This item will be available for purchase at the venue.)
・WayV OFFICIAL FANLIGHT ver.2
NCT WISH OFFICIAL FANLIGHT
* "OFFICIAL FANLIGHT" was renewed in Spring 2024.
Please note that for this performance, the older type of OFFICIAL FANLIGHT also supports "wireless control," so you can use either the old or new type of OFFICIAL FANLIGHT.
Please be aware that for performances held after this one, we may not allow the use of the older type of FANLIGHT depending on whether or not the "wireless control" setting can be implemented.
Before attending this performance, please make sure to update the firmware of your "OFFICIAL FANLIGHT" to the latest version.
*While you are welcome to bring light sticks that were sold at past NCT Japan concerts, please note that for the "2025 NCT DREAM TOUR <THE DREAM SHOW 4 : DREAM THE FUTURE> in JAPAN" concert, you will need to use them with the lights turned off due to the nature of the performance. You will not be able to enjoy the remote control functions used in the performance, so please be aware of this in advance.
■ FANLIGHTHow to replace the battery
*When the batteries are running low, the penlights will not light up properly. We appreciate your cooperation in changing the batteries.
After replacing the batteries, please turn on the power and check yourself beforehand to make sure that the FANLIGHT lights up properly.
*Batteries are sold separately for both online and on-site purchases. Please be sure to prepare them before coming to the venue (we recommend bringing new batteries or spare batteries, rather than used ones).
*FANLIGHT will be displayed inside and outside each venue. Support Center A support center will be set up. For any operational problems on the day of the event, please contact the support center.
[Regarding bringing cheering goods to tour venues]
Bringing in any cheering goods (penlights, flags, message boards, etc.) is prohibited, regardless of whether they are homemade or commercially available.
However, bringing items into the venue is permitted only in the following cases:
(1) Official merchandise sold at NCT DREAM 's concert venues in Japan, and official merchandise sold at concerts in Korea.
(2) A fan that can be held in your hand at chest height to cheer (oversized fans are prohibited)
*Regarding cheering goods, please note that you are not permitted to hold them above chest height during the performance, as this may disturb other audience members behind you.
Furthermore, bringing in cheering goods that use images of artists other than those listed in (1) is prohibited.
If you bring any merchandise that does not meet the permitted requirements on the day of the performance, staff will collect it for you upon entry and return it to you after the performance.
Please use any items you bring in in a way that does not inconvenience other customers.
Furthermore, there are individuals who are producing, selling, and distributing merchandise that uses the "NCT DREAM" logo or images of the artists without permission. These are not official merchandise and are illegal items that infringe on copyright. We ask that you refrain from producing, selling, distributing, or purchasing such items, as some people may mistake them for official merchandise.
[Regarding photography, audio recording, and video recording]
Taking photographs, recording audio, or video while the venue is open or during a performance is prohibited by law. If you are found to be taking photographs, recording audio, or video, you will be asked to leave the venue, even if the performance is still in progress. In addition, we may disclose personal information if we receive a formal request from a public institution such as a court or police station based on the law.
If you see someone violating the rules nearby, please inform a staff member immediately. We may not be able to take action if you inform us after the performance has ended.
Please follow the instructions of the staff at all times. The organizers will not be held responsible for any confusion or accidents that may occur as a result of not following instructions. We will be conducting camera checks at the entrance on the day of the event. If you have a camera, please hand it over to the staff upon entry.
In addition, there have recently been unscrupulous vendors selling illegally taken photographs outside the venue and around the station. These are illegal products that have not been officially authorized, so we ask that fans refrain from purchasing them. The organizers are taking measures such as reporting to the police, but as long as there are people who purchase them, we cannot completely prevent illegal activities, so we ask for your cooperation.
[Regarding customer-initiated support projects]
We've observed cases where customers are independently organizing and proposing their own events and activities.
Please refrain from doing so, as it may disrupt the performance.
In severe cases, we may have to temporarily suspend or cancel the performance. Please be aware of this in advance.
*Please be aware that if the above precautions are not followed, the organizers reserve the right to ask you to leave immediately or to be prohibited from entering the venue.
[Regarding the prohibition of stalking and waiting outside venues]
- Stalking by public transport, car, or motorcycle is prohibited.
Chasing after the members' vehicles could lead to accidents involving other customers. Furthermore, it causes a great deal of inconvenience, so please refrain from doing so.
- Waiting outside transportation facilities and other locations is prohibited (airports, hotels, etc.).
Waiting for the members at airports, hotels, or other public transportation facilities or other locations could lead to accidents involving ordinary passengers who are not related to the members. Furthermore, it causes a great deal of inconvenience, so please refrain from doing so.
The success of the live event depends on the efforts and efforts of each and every participant.
We sincerely ask for your understanding and cooperation.
To ensure that everyone attending enjoys "2025 NCT DREAM TOUR <THE DREAM SHOW 4 : DREAM THE FUTURE> in JAPAN," please observe the following rules.
[Entry Procedure]
① Please register for AnyPASS and issue your ticket in advance, and come to the entrance with the QR code displayed on your smartphone screen.
② Your digital ticket will be checked at the entrance. Please present the QR code to the staff member yourself.
③ After scanning the QR code, tap the performance displayed under "Events you plan to attend" to view seat information.
[Regarding arrival time and entrance gate]
For "2025 NCT DREAM TOUR <THE DREAM SHOW 4 : DREAM THE FUTURE> in JAPAN," congestion is expected in the merchandise area and entrance starting one hour before the show begins.
Depending on the crowd situation during opening hours, the lines to the entrance gates may become long, and it may take time to enter, potentially preventing you from being seated before the performance begins. The entrance is expected to be particularly crowded 30 minutes before the performance starts, so please allow ample time and arrive early.
Please note that your entrance gate and seat number will be displayed on the AnyPASS of the ticket purchaser and their companion starting around 3 PM five days before each performance. Please check and proceed to the gate indicated.
Furthermore, for customers planning to purchase merchandise at the venue, we kindly request your cooperation in arriving earlier than the scheduled opening time. Arriving earlier will allow for smoother entry.
We will guide all attendees through the same procedure upon entry. Please note that we cannot accept any responsibility whatsoever if you arrive just before the performance starts and miss the start time.
[Venue Map]
[For people with disabilities]
If you wish to view the performance from the designated area for people with disabilities, please contact the relevant department for each performance after receiving your electronic ticket (AnyPASS).
Even those who have contacted us in advance will be checked at the venue on the day of the event before being guided. Please note that prior notification is for the purpose of preparing to secure space and does not constitute a reservation.
Please note that there is limited space available for people with disabilities at the venue, and we may not be able to accommodate all requests.
● You will be guided to a designated area at each venue.
Please understand in advance that we may not be able to accommodate all customer requests.
●Please note that you may be asked to watch the show from your assigned seat after checking at the venue on the day of the event.
●Regarding accompanying caregivers, please note that we will only accept one caregiver, and only for those who normally require an accompanying caregiver to be present.
However, accompanying caregivers must already have tickets.
Also, due to space limitations, you may be seated in a line with wheelchair users.
●We do not provide wheelchairs, so please bring your own.
●If you have a physical disability certificate (Type 1) or an intellectual disability certificate (Type 1), we recommend bringing it with you on the day of your visit, as this will allow us to provide you with the same smooth service as before.
◆Contact Information
Osaka performance: Kyodo Information 0570-200-888 (11:00-18:00 *Closed on Sundays and public holidays)
[Regarding penlights that can be brought in]
◇◇Request regarding the use of "OFFICIAL FANLIGHT"◇◇
Each NCT group's official fanlight is a "wireless control light" that can be operated wirelessly within the venue. You can enjoy a unified light show throughout the venue.
Therefore, for the sake of the show's production, the use of any lights other than those listed below will be prohibited at the OSAKA-JO HALL Hall performance of the '2025 NCT DREAM TOUR <THE LIVE SHOW 4 : DREAM THE FUTURE> in JAPAN'.
<Previous model>
NCT OFFICIAL FANLIGHT
WayV OFFICIAL FANLIGHT
<New Model>
NCT 127 OFFICIAL FANLIGHT
• NCT DREAM OFFICIAL FANLIGHT (This item will be available for purchase at the venue.)
・WayV OFFICIAL FANLIGHT ver.2
NCT WISH OFFICIAL FANLIGHT
* "OFFICIAL FANLIGHT" was renewed in Spring 2024.
Please note that for this performance, the older type of OFFICIAL FANLIGHT also supports "wireless control," so you can use either the old or new type of OFFICIAL FANLIGHT.
Please be aware that for performances held after this one, we may not allow the use of the older type of FANLIGHT depending on whether or not the "wireless control" setting can be implemented.
Before attending this performance, please make sure to update the firmware of your "OFFICIAL FANLIGHT" to the latest version.
*While you are welcome to bring light sticks that were sold at past NCT Japan concerts, please note that for the "2025 NCT DREAM TOUR <THE DREAM SHOW 4 : DREAM THE FUTURE> in JAPAN" concert, you will need to use them with the lights turned off due to the nature of the performance. You will not be able to enjoy the remote control functions used in the performance, so please be aware of this in advance.
■ FANLIGHTHow to replace the battery
*When the batteries are running low, the penlights will not light up properly. We appreciate your cooperation in changing the batteries.
After replacing the batteries, please turn on the power and check yourself beforehand to make sure that the FANLIGHT lights up properly.
*Batteries are sold separately for both online and on-site purchases. Please be sure to prepare them before coming to the venue (we recommend bringing new batteries or spare batteries, rather than used ones).
*FANLIGHT will be displayed inside and outside each venue. Support Center A support center will be set up. For any operational problems on the day of the event, please contact the support center.
[Regarding bringing cheering goods to tour venues]
Bringing in any cheering goods (penlights, flags, message boards, etc.) is prohibited, regardless of whether they are homemade or commercially available.
However, bringing items into the venue is permitted only in the following cases:
(1) Official merchandise sold at NCT DREAM 's concert venues in Japan, and official merchandise sold at concerts in Korea.
(2) A fan that can be held in your hand at chest height to cheer (oversized fans are prohibited)
*Regarding cheering goods, please note that you are not permitted to hold them above chest height during the performance, as this may disturb other audience members behind you.
Furthermore, bringing in cheering goods that use images of artists other than those listed in (1) is prohibited.
If you bring any merchandise that does not meet the permitted requirements on the day of the performance, staff will collect it for you upon entry and return it to you after the performance.
Please use any items you bring in in a way that does not inconvenience other customers.
Furthermore, there are individuals who are producing, selling, and distributing merchandise that uses the "NCT DREAM" logo or images of the artists without permission. These are not official merchandise and are illegal items that infringe on copyright. We ask that you refrain from producing, selling, distributing, or purchasing such items, as some people may mistake them for official merchandise.
[Regarding photography, audio recording, and video recording]
Taking photographs, recording audio, or video while the venue is open or during a performance is prohibited by law. If you are found to be taking photographs, recording audio, or video, you will be asked to leave the venue, even if the performance is still in progress. In addition, we may disclose personal information if we receive a formal request from a public institution such as a court or police station based on the law.
If you see someone violating the rules nearby, please inform a staff member immediately. We may not be able to take action if you inform us after the performance has ended.
Please follow the instructions of the staff at all times. The organizers will not be held responsible for any confusion or accidents that may occur as a result of not following instructions. We will be conducting camera checks at the entrance on the day of the event. If you have a camera, please hand it over to the staff upon entry.
In addition, there have recently been unscrupulous vendors selling illegally taken photographs outside the venue and around the station. These are illegal products that have not been officially authorized, so we ask that fans refrain from purchasing them. The organizers are taking measures such as reporting to the police, but as long as there are people who purchase them, we cannot completely prevent illegal activities, so we ask for your cooperation.
[Regarding customer-initiated support projects]
We've observed cases where customers are independently organizing and proposing their own events and activities.
Please refrain from doing so, as it may disrupt the performance.
In severe cases, we may have to temporarily suspend or cancel the performance. Please be aware of this in advance.
*Please be aware that if the above precautions are not followed, the organizers reserve the right to ask you to leave immediately or to be prohibited from entering the venue.
[Regarding the prohibition of stalking and waiting outside venues]
- Stalking by public transport, car, or motorcycle is prohibited.
Chasing after the members' vehicles could lead to accidents involving other customers. Furthermore, it causes a great deal of inconvenience, so please refrain from doing so.
- Waiting outside transportation facilities and other locations is prohibited (airports, hotels, etc.).
Waiting for the members at airports, hotels, or other public transportation facilities or other locations could lead to accidents involving ordinary passengers who are not related to the members. Furthermore, it causes a great deal of inconvenience, so please refrain from doing so.
The success of the live event depends on the efforts and efforts of each and every participant.
We sincerely ask for your understanding and cooperation.