Merchandise sales for the '2026 NCT JNJM FANMEETING TOUR [DUALITY] # JAPAN' have been announced!
Merchandise sales have been announced for the first Japanese fan meeting by Jeno and Jaemin, who debuted as NCT's new unit NCT JNJM, titled "2026 NCT JNJM FANMEETING TOUR [DUALITY] # JAPAN"!
We have prepared a variety of items to help you enjoy the performance even more, including tote bags and pouches designed with the performance logo, as well as mascot keychains and random mini acrylic charms featuring original illustrations!
Additionally, the "NCT STORE" app will once again offer "venue pickup," allowing you to pick up items you purchased in advance at the venue, and the creation of an "order sheet" to make purchasing on the day of the event smoother!
Please take this opportunity to check it out!
*For more details about the products, please visit the SMTOWN OFFICIAL ONLINE STORE (https://shop-smtown.jp/).
■ "NCT STORE" app
This is a merchandise ordering app packed with convenient features that can be used at NCT concert venues.
https://nct-store.com/
(Product details will be available in the app after the venue pickup application period begins. If you would like to check product details in advance, please visit the SMTOWN OFFICIAL ONLINE STORE.)
*Please check the calendar image below for the merchandise sales schedule.
*Phone number verification is required to use the "NCT STORE" app.
[Regarding merchandise sales at the venue]
The merchandise sales booth at the venue is
- "OFFICIAL GOODS General Sale" booth
- "OFFICIAL GOODS Venue Pickup" booth
There are two options.
*If you wish to pick up your order at the venue, you will need to purchase it in advance through the "NCT STORE" app.
*Even if you do not have a concert ticket on the day of the event, you can still purchase merchandise at the venue.
*Please cooperate by limiting the number of people using the service to the minimum number possible.
● Venue merchandise sales schedule
*The "OFFICIAL GOODS Venue Pickup" booth will close at the start time of each performance.
*Please note that cancellations and refunds are not possible for "on-site pickup" orders.
*Opening/show times are subject to change.
*Please note that sales times may change depending on the situation on the day. Also, sales after the performance may not be held depending on the situation on the day.
*Please be sure to check the items, sizes, quantities, and change you received at the time of purchase. We cannot respond to claims made after you have left the sales area or inquiries made at a later date, so please understand this in advance.
*Please note that we cannot accept returns or exchanges after purchase due to customer reasons. If you wish to exchange a defective product purchased at the venue, please be sure to bring your receipt. We will not be able to process exchanges without a receipt, so please be sure to keep it.
* Please be sure to check that your OFFICIAL FANLIGHT is working before entering the venue. (Batteries are not included, so please bring your own. We recommend preparing in advance, including spare batteries.)
● Payment methods at the "OFFICIAL GOODS General Sale" booth
- cash
- Credit cards, transportation IC cards, electronic money, QR code payments
*Regarding the use of cashless payment
The above cashless payment methods are available at the merchandise booth, however, they may not be usable depending on the signal strength. In that case, please pay with cash.
*Please note that you cannot top up your card using transportation IC cards, electronic money, or QR code payment methods. Please top up your card in advance before using it.
*Credit card payments are accepted only as a single lump sum payment.
● Venue-exclusive first-come-first-served benefits
For every purchase of 6,000 yen (tax included) or more of merchandise at the venue, either through "general sales" or "venue pickup," you will receive one random photo card (8 types in total) as a bonus!
*Please note that the special offer is available on a first-come, first-served basis and will end once supplies run out.
*The bonus items will be given out randomly, so you cannot choose the design.
*Purchases made outside of the official GOODS sales booth are not eligible for this campaign.
*Only the purchase amount per transaction will be counted. Purchase amounts from multiple transactions cannot be combined.
(Example) For a single transaction of 6,000 yen (tax included): 1 ticket will be given; for a transaction of 12,000 yen (tax included): 2 tickets will be given.
●Regarding the merchandise sales schedule
[Regarding merchandise sales at the online store]
●SMTOWN OFFICIAL ONLINE STORE
Online sales begin: June 17, 2026 (Wed) 20:00
https://shop-smtown.jp/
(Until sales begin, you can only view product details.)
*Products purchased online are scheduled to be shipped sequentially starting in early July 2026.
We are unable to deliver items before the performance. If you wish to purchase items before the performance, please use the "Venue Pickup" option on the "NCT STORE" app or the "General Sale" at the venue on the day of the performance.
*Membership registration (free) with the SMTOWN OFFICIAL ONLINE STORE is required for purchase. Please complete your membership registration before using the service.
[Important Notes Regarding Purchases]
*In the event of a delay in shipping due to unexpected congestion in logistics, we will notify you via the email address you registered at the time of purchase.
*Please be sure to check the items and quantities you purchased immediately upon arrival.
*Please read the instruction manual carefully immediately after receiving the product to confirm that it is functioning correctly.
*Please note that we cannot respond to any complaints, claims, or inquiries made more than one week after the delivery date.
*We cannot exchange products for defects caused by not following the instructions for use. Please be sure to check the product instructions before use.
[Information on various contact points]
Please note that inquiries regarding the sale of merchandise cannot be handled by SMTOWN OFFICIAL JAPAN, the artist's official website, or the fan club.
Please contact us at the contact information below.
●Inquiries regarding products and on-site sales
Please contact us using the inquiry form below.
https://form.run/@ldc-product
*For inquiries on the day of the performance, please speak to the staff at the merchandise booth at the venue.
Please note that there may be a delay in our response if you contact us via email.
● Inquiries regarding the "NCT STORE" app (features, registration methods, etc.)
Please contact us via "My Page > Contact Us" within the app.
●Inquiries regarding sales at the SMTOWN OFFICIAL ONLINE STORE
https://shop-smtown.jp/contact
<Shop Official> Instagram, X (old Twitter) Also check this out! >
We have prepared a variety of items to help you enjoy the performance even more, including tote bags and pouches designed with the performance logo, as well as mascot keychains and random mini acrylic charms featuring original illustrations!
Additionally, the "NCT STORE" app will once again offer "venue pickup," allowing you to pick up items you purchased in advance at the venue, and the creation of an "order sheet" to make purchasing on the day of the event smoother!
Please take this opportunity to check it out!
*For more details about the products, please visit the SMTOWN OFFICIAL ONLINE STORE (https://shop-smtown.jp/).
■ "NCT STORE" app
This is a merchandise ordering app packed with convenient features that can be used at NCT concert venues.
https://nct-store.com/
(Product details will be available in the app after the venue pickup application period begins. If you would like to check product details in advance, please visit the SMTOWN OFFICIAL ONLINE STORE.)
*Please check the calendar image below for the merchandise sales schedule.
*Phone number verification is required to use the "NCT STORE" app.
[Regarding merchandise sales at the venue]
The merchandise sales booth at the venue is
- "OFFICIAL GOODS General Sale" booth
- "OFFICIAL GOODS Venue Pickup" booth
There are two options.
*If you wish to pick up your order at the venue, you will need to purchase it in advance through the "NCT STORE" app.
*Even if you do not have a concert ticket on the day of the event, you can still purchase merchandise at the venue.
*Please cooperate by limiting the number of people using the service to the minimum number possible.
● Venue merchandise sales schedule
*The "OFFICIAL GOODS Venue Pickup" booth will close at the start time of each performance.
*Please note that cancellations and refunds are not possible for "on-site pickup" orders.
*Opening/show times are subject to change.
*Please note that sales times may change depending on the situation on the day. Also, sales after the performance may not be held depending on the situation on the day.
*Please be sure to check the items, sizes, quantities, and change you received at the time of purchase. We cannot respond to claims made after you have left the sales area or inquiries made at a later date, so please understand this in advance.
*Please note that we cannot accept returns or exchanges after purchase due to customer reasons. If you wish to exchange a defective product purchased at the venue, please be sure to bring your receipt. We will not be able to process exchanges without a receipt, so please be sure to keep it.
* Please be sure to check that your OFFICIAL FANLIGHT is working before entering the venue. (Batteries are not included, so please bring your own. We recommend preparing in advance, including spare batteries.)
● Payment methods at the "OFFICIAL GOODS General Sale" booth
- cash
- Credit cards, transportation IC cards, electronic money, QR code payments
*Regarding the use of cashless payment
The above cashless payment methods are available at the merchandise booth, however, they may not be usable depending on the signal strength. In that case, please pay with cash.
*Please note that you cannot top up your card using transportation IC cards, electronic money, or QR code payment methods. Please top up your card in advance before using it.
*Credit card payments are accepted only as a single lump sum payment.
● Venue-exclusive first-come-first-served benefits
For every purchase of 6,000 yen (tax included) or more of merchandise at the venue, either through "general sales" or "venue pickup," you will receive one random photo card (8 types in total) as a bonus!
*Please note that the special offer is available on a first-come, first-served basis and will end once supplies run out.
*The bonus items will be given out randomly, so you cannot choose the design.
*Purchases made outside of the official GOODS sales booth are not eligible for this campaign.
*Only the purchase amount per transaction will be counted. Purchase amounts from multiple transactions cannot be combined.
(Example) For a single transaction of 6,000 yen (tax included): 1 ticket will be given; for a transaction of 12,000 yen (tax included): 2 tickets will be given.
●Regarding the merchandise sales schedule
[Regarding merchandise sales at the online store]
●SMTOWN OFFICIAL ONLINE STORE
Online sales begin: June 17, 2026 (Wed) 20:00
https://shop-smtown.jp/
(Until sales begin, you can only view product details.)
*Products purchased online are scheduled to be shipped sequentially starting in early July 2026.
We are unable to deliver items before the performance. If you wish to purchase items before the performance, please use the "Venue Pickup" option on the "NCT STORE" app or the "General Sale" at the venue on the day of the performance.
*Membership registration (free) with the SMTOWN OFFICIAL ONLINE STORE is required for purchase. Please complete your membership registration before using the service.
[Important Notes Regarding Purchases]
*In the event of a delay in shipping due to unexpected congestion in logistics, we will notify you via the email address you registered at the time of purchase.
*Please be sure to check the items and quantities you purchased immediately upon arrival.
*Please read the instruction manual carefully immediately after receiving the product to confirm that it is functioning correctly.
*Please note that we cannot respond to any complaints, claims, or inquiries made more than one week after the delivery date.
*We cannot exchange products for defects caused by not following the instructions for use. Please be sure to check the product instructions before use.
[Information on various contact points]
Please note that inquiries regarding the sale of merchandise cannot be handled by SMTOWN OFFICIAL JAPAN, the artist's official website, or the fan club.
Please contact us at the contact information below.
●Inquiries regarding products and on-site sales
Please contact us using the inquiry form below.
https://form.run/@ldc-product
*For inquiries on the day of the performance, please speak to the staff at the merchandise booth at the venue.
Please note that there may be a delay in our response if you contact us via email.
● Inquiries regarding the "NCT STORE" app (features, registration methods, etc.)
Please contact us via "My Page > Contact Us" within the app.
●Inquiries regarding sales at the SMTOWN OFFICIAL ONLINE STORE
https://shop-smtown.jp/contact
<Shop Official> Instagram, X (old Twitter) Also check this out! >