Announcement of merchandise sales times at the Tokyo and Osaka performances of "YUTA Solo Debut Showcase Tour ~ HOPE ~"
We are pleased to announce the merchandise sales times for the Tokyo and Osaka performances of "YUTA Solo Debut Showcase Tour ~ HOPE ~," YUTA 's first solo showcase tour to commemorate his solo debut.
In addition, to make this available to as many customers as possible, we will be offering "venue pick-up" for the Tokyo performance only!
(Due to venue restrictions, this will be the Tokyo performance only. Thank you for your understanding.)
Don't miss this chance to check it out!
*Product information can be found at SMTOWN OFFICIAL ONLINE STORE (https://shop-smtown.jp/).
[About merchandise sales at the venue]
The merchandise sales booth at the venue will be
・"General Sales" booth
・"Venue Pick-up" booth (※"Venue Pick-up" is only available at the Tokyo performance)
There are two types:
*If you wish to pick up your order at the venue, you will need to apply in advance via the "NCT STORE" app.
*Customers who do not have a performance ticket on the day can only use the voucher during the advance sales time at the venue (up to 30 minutes before the opening time of each performance) and during the performance.
*Whether or not to take measures against infectious diseases, such as wearing a mask, is up to the individual to decide.
At merchandise sales venues and performance venues, we ask for your cooperation in being considerate of other customers, including by observing coughing etiquette.
*Please use the facility with the minimum number of people, and only those who purchase tickets.
●Venue merchandise sales schedule
*For the Tokyo performance, there will be separate times for "venue pick-up" and "general sales." "Venue pick-up" will only be available for the first two hours after the start of sales.
*Doors opening/performance start times are subject to change.
*Sales times may change depending on the situation on the day. Also, sales after the show may not be available depending on the situation on the day. Thank you for your understanding.
*Please note that cancellations and refunds are not possible for "venue pickup."
*Please be sure to check the product, size, quantity, and change you have purchased on the spot. Please note that we cannot respond to any declarations or inquiries at a later date after you have left the sales floor.
*If you wish to exchange a defective product purchased at the venue, please be sure to bring the receipt. If you do not have the receipt, we will not be able to exchange the product, so please be sure to keep it.
●Payment methods for general sales
- Cash
- Credit card, transportation IC, electronic money, QR code payment
* Regarding the use of electronic money
The above electronic money and QR code payments can be used at the merchandise store, but depending on the signal strength, they may not be available. In that case, please pay in cash.
*You cannot charge electronic money. Please charge it in advance before use.
*Credit card payments can only be made in one lump sum.
●Venue-limited benefits
For every purchase of merchandise worth 6,000 yen or more (tax included) at the venue, you will receive one random photo card (4 types in total) as a bonus!
*Please note that the benefits are available on a first-come, first-served basis and will end once supplies run out.
*CD/DVD sales booths and SMTOWN OFFICIAL ONLINE STORE are not included in this campaign.
*The purchase amount for one transaction is eligible. Purchase amounts from multiple transactions cannot be combined.
(Example) If the total purchase amount is 6,000 yen (including tax): 1 free ticket, if the total purchase amount is 12,000 yen (including tax): 2 free tickets
[About "venue pickup" and order sheet creation using the "NCT STORE" app]
*Please note that "venue pickup" is only available for the Tokyo performance.
●"NCT STORE" app
https://nct-store.com/
*Phone number authentication is required to use the "NCT STORE" app.
[About selling merchandise on the online store]
■SMTOWN OFFICIAL ONLINE STORE
https://shop-smtown.jp/
*To purchase, you must register as a member (free of charge) at the SMTOWN OFFICIAL ONLINE STORE. Please register as a member before using the service.
●Notes on purchase
*If there is a delay in shipping your product due to unexpected congestion in logistics, we will inform you via the email address you registered at the time of purchase.
*Please be sure to check the items and quantities you have purchased immediately after the items arrive.
*Please read the instruction manual carefully immediately after receiving the product and check that it is working properly.
*Please note that we cannot respond to any complaints, declarations, or inquiries made more than one week after the delivery date.
*We cannot exchange or exchange any defective products that occur without following the instruction manual, so please be sure to read the instruction manual before using the product.
[Inquiries regarding merchandise sales]
https://form.run/@ldc-product
*We are unable to respond to inquiries regarding this matter via the artist's official website or fan club.
*When making an inquiry, please include details such as the name of the performance in question.
In addition, to make this available to as many customers as possible, we will be offering "venue pick-up" for the Tokyo performance only!
(Due to venue restrictions, this will be the Tokyo performance only. Thank you for your understanding.)
Don't miss this chance to check it out!
*Product information can be found at SMTOWN OFFICIAL ONLINE STORE (https://shop-smtown.jp/).
[About merchandise sales at the venue]
The merchandise sales booth at the venue will be
・"General Sales" booth
・"Venue Pick-up" booth (※"Venue Pick-up" is only available at the Tokyo performance)
There are two types:
*If you wish to pick up your order at the venue, you will need to apply in advance via the "NCT STORE" app.
*Customers who do not have a performance ticket on the day can only use the voucher during the advance sales time at the venue (up to 30 minutes before the opening time of each performance) and during the performance.
*Whether or not to take measures against infectious diseases, such as wearing a mask, is up to the individual to decide.
At merchandise sales venues and performance venues, we ask for your cooperation in being considerate of other customers, including by observing coughing etiquette.
*Please use the facility with the minimum number of people, and only those who purchase tickets.
●Venue merchandise sales schedule
*For the Tokyo performance, there will be separate times for "venue pick-up" and "general sales." "Venue pick-up" will only be available for the first two hours after the start of sales.
*Doors opening/performance start times are subject to change.
*Sales times may change depending on the situation on the day. Also, sales after the show may not be available depending on the situation on the day. Thank you for your understanding.
*Please note that cancellations and refunds are not possible for "venue pickup."
*Please be sure to check the product, size, quantity, and change you have purchased on the spot. Please note that we cannot respond to any declarations or inquiries at a later date after you have left the sales floor.
*If you wish to exchange a defective product purchased at the venue, please be sure to bring the receipt. If you do not have the receipt, we will not be able to exchange the product, so please be sure to keep it.
●Payment methods for general sales
- Cash
- Credit card, transportation IC, electronic money, QR code payment
* Regarding the use of electronic money
The above electronic money and QR code payments can be used at the merchandise store, but depending on the signal strength, they may not be available. In that case, please pay in cash.
*You cannot charge electronic money. Please charge it in advance before use.
*Credit card payments can only be made in one lump sum.
●Venue-limited benefits
For every purchase of merchandise worth 6,000 yen or more (tax included) at the venue, you will receive one random photo card (4 types in total) as a bonus!
*Please note that the benefits are available on a first-come, first-served basis and will end once supplies run out.
*CD/DVD sales booths and SMTOWN OFFICIAL ONLINE STORE are not included in this campaign.
*The purchase amount for one transaction is eligible. Purchase amounts from multiple transactions cannot be combined.
(Example) If the total purchase amount is 6,000 yen (including tax): 1 free ticket, if the total purchase amount is 12,000 yen (including tax): 2 free tickets
[About "venue pickup" and order sheet creation using the "NCT STORE" app]
*Please note that "venue pickup" is only available for the Tokyo performance.
●"NCT STORE" app
https://nct-store.com/
*Phone number authentication is required to use the "NCT STORE" app.
[About selling merchandise on the online store]
■SMTOWN OFFICIAL ONLINE STORE
https://shop-smtown.jp/
*To purchase, you must register as a member (free of charge) at the SMTOWN OFFICIAL ONLINE STORE. Please register as a member before using the service.
●Notes on purchase
*If there is a delay in shipping your product due to unexpected congestion in logistics, we will inform you via the email address you registered at the time of purchase.
*Please be sure to check the items and quantities you have purchased immediately after the items arrive.
*Please read the instruction manual carefully immediately after receiving the product and check that it is working properly.
*Please note that we cannot respond to any complaints, declarations, or inquiries made more than one week after the delivery date.
*We cannot exchange or exchange any defective products that occur without following the instruction manual, so please be sure to read the instruction manual before using the product.
[Inquiries regarding merchandise sales]
https://form.run/@ldc-product
*We are unable to respond to inquiries regarding this matter via the artist's official website or fan club.
*When making an inquiry, please include details such as the name of the performance in question.