NEWS

"WayZenNi-JAPAN Meeting 2024 -WayV LAND-" merchandise will be on sale!

We have decided to sell merchandise for the WayV fan club members-only event "WayZenNi-JAPAN Meeting 2024 -WayV LAND-"!
There are lots of eye-catching items, such as the WayV headbands that are indispensable at theme parks, and cute mascot key chains featuring hand-drawn illustrations of the members that can be attached to the WayV headbands.
We also have many other goods inspired by the world of WayV LAND.
Please check it out!
 
In addition, to avoid overcrowding at the venue on the day, there will be two types of Goods Booth available for sale at the venue.
- "Pick-up Pre-sale (time reservation available)" where you can complete your order, payment, and pick-up time reservation in advance
- "Pick-up same-day sales (no time reservation)" where you can order and complete payment on the app on the day of the event and pick up your items without any time restrictions
 
There will be no general sales booths.
Please note that we will only be operating the Weverse Shop PICK-UP BOOTH, where you can pick up your items at the venue after purchasing using the "Weverse Shop Japan Pick-up (venue pickup service)".
 
If you wish to pick up your item at the venue, you must order (purchase) in advance through WayV-Weverse Shop JAPAN.
Also, when ordering, please be sure to order from the Pick-up category.
*Only members of the WayV Official Fan Club "WayZenNi -JAPAN" can purchase this item.
 
●WayV-Weverse Shop Japan
https://go.weverse.io/RM44/xfrks7kd
 
▼Download the app here
App Store:
https://apps.apple.com/jp/app/weverse-%E3%82%A2%E3%83%BC%E3%83%86%E3%82%A3%E3%8 2%B9%E3%83%88%E3%81%A8%E3%81%A4%E3%81%AA%E3%81%8C%E3%82%8D%E3%81%86/id1456559188
Google Play:
https://play.google.com/store/apps/details?id=co.benx.weverse&pcampaignid=web_share



*"WayV OFFICIAL FANLIGHT ver.2" will not be sold at this performance.
* If you purchase at the venue, the bonus (random photo card, 5 types in total) will be given on a first-come, first-served basis, not in the order of payment.


[About venue pickup sales]
●Weverse Shop PICK-UP BOOTH
*Pre-purchase via the Weverse Shop app is required.
*There will be no general sales booth, so if you wish to purchase at the venue, please use the venue pick-up service.
*Even on the day of the performance, you can place additional orders as many times as you like within the Weverse Shop app as long as there is stock.
 
●Sales period
"Pick-up advance sales (time reservation available)"
・Customers who wish to pick up their order at the venue on December 18th (Wednesday): December 13th (Friday) 20:00 to December 17th (Tuesday) 23:59
・For customers who wish to pick up their order at the venue on Thursday, December 19th: From 20:00 on Friday, December 13th to 23:59 on Wednesday, December 18th
"Pick-up same-day sales (no time reservation)"
・December 18th (Wednesday) / December 19th (Thursday) 10:00-17:00
 
●Available pick-up times
・December 18th (Wednesday) / December 19th (Thursday) 11:00-18:00
https://go.weverse.io/qt3S/l93qoppd
 
*You can place an order for "Pick-up same-day sales (no time reservation)" as many times as you like within the Weverse Shop app as long as stock remains available.
*The Pick-up same-day sales (no time reservation) will be available while supplies last after the Pick-up advance sales (time reservation).
*Customers who wish to purchase must order (purchase) through WayV-Weverse Shop Japan.
In addition, when ordering, please Pick-up Category Please place your order from here.
 
[How to use "Weverse Shop Japan Venue Pickup Sales"]
・Weverse Pick-up (venue pick-up) service information (time reservation available)
https://go.weverse.io/qt3S/3hwyv4nr
・Weverse Pick-up (venue pick-up) service information (no time reservation required)
https://go.weverse.io/qt3S/oi2ophxe
 
*To use the service, you will need to link your Weverse Account.
*Whether or not to take measures against infectious diseases, such as wearing a mask, is up to the individual to decide.
At the Weverse Shop PICK-UP BOOTH and inside the venue, we ask for your cooperation in being considerate of other customers, including observing coughing etiquette.
*Doors opening/performance start times are subject to change.
*We cannot accept returns or exchanges for reasons of customer convenience after purchase. In the case of defective products, please be sure to present the order history screen from the WayV-Weverse Shop Japan venue pick-up service. Please note that if you are unable to present the order screen or receipt, we will not be able to accept returns or exchanges for any reason. In the unlikely event that the replacement product is no longer available, we will refund the product price.
*Please be sure to check the product, size, and quantity you purchased on the spot. Please note that we cannot respond to any declarations or inquiries after you have left the sales floor.
 
[About EC sales]
●Sales start date
・December 12th (Thursday) 20:00~ (Until the sale begins, you can only view product details.)

*Please note that products purchased through EC sales cannot be delivered by the day of the performance.
*Please note that there may be delays in product delivery depending on shipping conditions.
*For important product information, please check the notes on the product page.
 
Payment Method
<Payment method for "Weverse Shop Japan Venue Pickup Service">
1) PayPal
2) Credit cards: VISA, Mastercard, JCB, American Express, Diner 's Club
3) Smartphone payments: PayPay, LINE Pay, Merpay, au PAY, Rakuten Pay
4) Convenience store payment (EC sales only)

*Please note that payment methods other than those listed above cannot be used.
*Please check the payment status with your payment company. In the case of credit or debit card payments after automatic cancellation due to out-of-stock or non-receipt, the amount debited at the time of ordering will be refunded in accordance with the regulations of your card company. The period until the refund is completed will be in accordance with the regulations of your card company.
 
If there is a lot of access, it may take some time for the screen to change.
Due to an increase in duplicate orders caused by pressing the button multiple times, please be careful of the following operations on the payment screen.
 
[Notes on the payment screen]
・Please press the payment button only once.
・After pressing the payment button, do not press the back button.
・If an error message appears on the payment screen, please check your order history on Weverse Shop before placing your order again.
・Please place a new order only if you do not have an order history.
 
*If you wish to use WayV-Weverse Shop Japan venue pickup sales, please register as a member of Weverse Shop Japan in advance (free of charge). Please note that non-members cannot use this service.
*If you are using the app, please update to the latest version.
* Advance payment is required for all orders.
*For customers using the "Pick-up Pre-sale (Time Reservation Available)," in order to ensure smooth delivery, please make sure to reserve a pick-up time after placing your order, and be sure to come to the booth during your reserved reception time to pick up your item. We ask for your cooperation.
*There are no area restrictions when making purchases. You can make purchases using the app from anywhere.
*Please note that the end time for collection may change depending on the situation on the day.
*Please arrive at the booth well within your reserved time.
*Reservation times can only be changed to available slots. Please note that you cannot change to a time slot that is full.
* Orders that are not picked up during the collection period will be automatically cancelled at the following times:
Pick-up advance sales (time reservation available): Will be automatically canceled after the pick-up window closes on Thursday, December 19th.
Pick-up same-day sales (no time reservation): Your order will be automatically cancelled after the pick-up window closes on December 18th (Wed) and 19th (Thu).
Please check the receipt date and time and make sure you receive it within the deadline.
*Even if you do not have a ticket on the day, you can use the WayV-Weverse Shop Japan venue pick-up service.
*Please cooperate with us by following the instructions of on-site staff when lining up at the waiting area.
*Please note that all products are limited in number and will be sold out once stock is depleted.
 

Same-day sales (without reservation of pick-up time): Your order will be automatically cancelled after the pick-up counter closes on December 18th (Wed) and 19th (Thu).



[Other inquiries regarding merchandise sales]
We are unable to respond to inquiries sent via the artist's official website or fan club.
For inquiries regarding the purchase of this merchandise, please contact the following office.
<Weverse Customer Center>
Contact form: https://help.weverse.io/weverse/?language=ja
Business hours: Weekdays 10:00~12:00, 13:00~17:00 (excluding weekends and holidays)
*We accept inquiries 24 hours a day, but depending on the status and content of your inquiry, it may take some time for us to respond.